Client Overview
Bangladesh Medical University (BMU) is the only medical university in Bangladesh with a specialized Intensive Care Unit (ICU) serving hundreds of critical patients every month. The ICU required a comprehensive digital management system to streamline patient admission, treatment tracking, billing, and discharge — while ensuring accuracy, transparency, and speed in a high-pressure medical environment.
The Challenge
Before partnering with Webee Technology, BMU faced several operational challenges in its ICU:
- Manual patient admission and bed allocation caused delays.
- Billing and refund processes were prone to errors.
- Limited visibility into lab reports and additional service charges.
- Lack of automated reporting and monitoring for administrators.
The university needed a custom ICU Management System that was secure, reliable, and adaptable to medical standards.
Our Solution
Webee Technology designed and implemented a custom ICU Management System tailored for BMU’s needs. Key features include:
- Patient Admission & Bed Allocation – Automated and error-free assignment of ICU beds.
- Billing & Service Management – Real-time billing with integrated refunds for discharge or unused services.
- Lab Reporting Integration – Direct lab report entry and digital tracking.
- Additional Service Billing – Transparent management of extra medical services.
- Automated Discharge System – Streamlined patient discharge with financial reconciliation.
- Data Security & Backup – Ensuring sensitive medical data remains protected.
Results & Impact
Since deployment, BMU has seen significant improvements:
- ⏱ 50% faster patient admission process
- ✅ Error-free billing and refund system
- 📊 Real-time ICU reporting for hospital administrators
- 🔒 Improved data security and compliance
- 👨⚕️ Better staff efficiency and patient care
Ongoing Partnership
Webee Technology continues to provide service and maintenance support under a long-term contract with BMU. Our team ensures system updates, technical support, and scalability as the ICU expands its services.
Client Testimonial
“Webee Technology has transformed the way our ICU operates. Their solution reduced our administrative burden and improved patient service quality. We trust them as our long-term technology partner.” – Chairman, ICU, BMU
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